Greta top charcoal Sancia

Professionally packed and fast shipping

Due to our longstanding partnership with UPS FedEx DHL, and other top international carriers, we are able to provide a range of shipping options. Our warehouse staff are trained to pack your goods exactly as per the specifications we offer. Your goods will undergo an extensive inspection and be safely packaged prior to being sent out. We ship to hundreds of thousands of customers every day across different countries. The fact that we're determined to become the largest online retailer in the world is clear. The warehouses and centers for distribution are in Europe, as well as the USA.

Please note that orders with more than one item will be subject to a processing period that is based to the specific item.

Prior to shipment, all purchased products will be thoroughly inspected. Today, the majority of orders will be shipped within 48 hours. Expected delivery times are between 3-7 days.

Returns

The stock is dynamic and we do not control it completely due to the fact that many parties are involved, including our factory and warehouse. The stock can change at any time. Be aware that it is possible that your order could become unavailable even after you have placed the order.

The policy is 30 days. We will not return or exchange your purchase after 30 days since you purchased it.

In order to be eligible for a refund your item must be unused and in the same state as when you received it in. The item must be in its original packaging.