Janis Peony hobo and hatch

Professionally packed and fast shipping

Due to our longstanding partnership with UPS FedEx DHL as well as other leading global carriers, we are able provide a range of shipping options. Our warehouse personnel are well educated and will package your goods in accordance with our precise and exact specifications. Your goods will go through an exhaustive inspection and securely secured prior to being delivered. We ship to thousands of customers every day across different countries. The fact that we're dedicated to becoming the largest online retailer in the world is evident. There are distribution centers as well as warehouses located in Europe and the USA.

It is important to note that orders with more than one item are processed according to the specific item.

Prior to shipment, we will inspect thoroughly the items you've ordered. Currently, most orders are delivered within 48 hours. Delivery time ranges between 3-7 days.

Returns

The stock is constantly changing and cannot be fully controlled by us because of the involvement of several entities, including the factory as well as our warehouse. Stocks are subject to change at any moment. It's possible that the stock may run out after your order has been processed.

Our policy lasts 30 days. If it's been longer than 30 days since you've made your purchase, we unfortunately can't give you a full exchange or refund.

Your item should be in the original packaging and be unused. It must also be returned in the original packaging.